Frequently Asked Questions
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- What is included in each course?
- Video lessons, checklists, and downloadable templates where applicable, plus community Q&A.
- Do you offer certificates?
- Yes, certificates are issued upon successful completion and assessment.
- Can teams enroll together?
- We provide group enrollments and tailor tracks to newsroom needs.
- What tools do you support?
- Our workflows are tool-agnostic and focus on universal editing logic and compliance.
- How long does each course take?
- Self-paced courses range from 3 to 12 hours of on-demand content, plus optional practice.
- What is the refund policy?
- Full refund within 7 days if you have watched less than 20% of the course.
- How do payments work?
- We accept major cards and invoices for teams; charges are processed securely.
- Is there instructor support?
- Each course includes scheduled Q&A threads; some tracks add 1:1 feedback.
- Can I access materials offline?
- Templates and checklists are downloadable; videos stream online for DRM compliance.
- Do you have prerequisites?
- No strict prerequisites; we start from fundamentals and progress to advanced practice.
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